TERMS & CONDITIONS:
Definitions:
“Sai import export “ means Sai import export pty Ltd. “Purchaser” means any person , company, or any other legal entity to whom this offer,or contract is addressed. “Goods” means the goods and services listed within the offer. “Day “means calendar days unless stated as working days. Time and Date for Supply All dates or quoted time shall be calculated from the date of order acceptance by Sai import and export. The purchase order shall be accompanied by clear information.This will enable “sai import and export “to process the order in timely manner.
Liability and Indemnity:
Notwithstanding anything else contained in this Contract or otherwise to the contrary, and except to the extent that this Contract applies to a consumer as defined in the
Australian Consumer Law, Sai import and export shall not be liable (to the fullest extent permitted at law) whether by way of indemnity, guarantee, or by reason of any breach
of contract. The purchase also indemnifies Sai import and export and its representative against any costs, or any damages incurred by the breach of this contract or by any negligence.
Any other amount, claim the exceeds the aggregate value of all contract price made under this contract.
Privacy Policy:
Sai import and export collects customer name, contact information and email address for the business purpose only.
Dispute :
The party claiming a dispute has arise must give written notice to the other party specifying the nature of the dispute (Dispute Notice) which:
A. states that it is a Dispute Notice under this clause;
B. identifies the dispute; and
C. states the alleged relevant facts that are relied on.
Laws and complaints:
The applicable laws for any dispute will be dealt in accordance with Australian consumer law Victoria. Each party irrevocably and unconditionally submits the exclusive jurisdiction of the courts of the state of Victoria and of any courts that have jurisdiction to hear appeals from any of those courts and waives any rights to object to any proceedeings in those courts.
Termination:
The purchaser may not terminate the contract or cancel the contrct for the avoidance of doubt, constitutes a breach of contract on the part of the purchaser.
The seller ( sai imort and export) may terminate the contract without any form of remedy available to the purchaser.
Return and Replacement policy
Eligibility: change-of-mind refunds or refunds and exchanges for custom-made orders/ items are not accepted for returns.
Period: Customers have 4 days from the date of receiving their item to request a return and replacement.
Inspection: Customers are encouraged to carefully inspect the product upon delivery. If they found the item not as per their order, then they should contact us via email immediately. Customer has to provide sufficient evidence in such cases.
Return Process: For returns, customers should contact us. If the exchange is accepted, we will provide a return instructions on how and where to send the package. Items sent back without prior approval will not be accepted.
Replacement: Any replacement will be dealt in accordance with the offer and mutual discussion.
Contact: Customers are encouraged to contact us on 0433960369 or via business email address for any questions or concerns regarding the return and replacement process.
Discretion: The policy mentions that the determination of whether a product’s failure is due to a manufacturing defect is at the sole discretion of sai import and export.
Disclaimer: Sai import and export takes no responsibility for any pictorial representation or the content of this site. The information on this site is provided on an “as is “basis.